Zenvia Inc. (ZENV) Q3 2024 Earnings Call Transcript

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Zenvia Inc. ( NASDAQ: ZENV ) Q3 2024 Earnings Call Transcript November 19, 2024 10:00 AM ET Company Participants Cassio Bobsin - Founder and CEO Shay Chor - CFO and IRO Operator Good morning, and thank you for standing by. Welcome to Zenvia's Q3 2024 Earnings Conference Call.

Today's speakers are Mr. Cassio Bobsin, Zenvia's Founder and CEO; and Shay Chor, CFO and Investor Relations Officer. Please be advised that today's conference is being recorded, and a replay will be available at the company's IR website, where you can also access today's presentation.



At this time, all participants are in listen-only mode. After the prepared remarks, there will be Q&A session. [Operator Instructions] Now, I would like to welcome one of our speakers for today, Mr.

Cassio Bobsin, Founder and CEO. Sir, the floor is yours. Cassio Bobsin Hello, everyone, and thank you for joining us at Zenvia's third quarter 2024 earnings call.

I'm Cassio Bobsin, Founder and CEO. Thank you all for being with us today. The highlight of this quarter was the conclusion of the strategic plan we initiated back in 2018 when we decided to evolve from a CPaaS platform to become the most comprehensive customer experience SaaS in Latin America.

After a series of acquisitions held before and after IPO aimed at this goal, the official launch of Zenvia Customer Cloud in mid-October is the culmination of this vision. This was a significant milestone in our full commitment to enhancing customer relationships through a practical and easy-to-use platform full of AI-driven solutions and data analytics to enable brands to create experiences that are personal, engaging employed while making brands sell more and serve their customers better. This innovative platform represents Zenvia's next generation of SaaS solutions, embodying the vision of our company outlined six years ago.

At the same time, its launch serves as a cornerstone for.