Survey shows 78% of New Zealand business leaders plan to use AI agents as digital team members in the next two years. Businesses where AI agents are being used to take on decision-making roles are outperforming their peers. While human-agent teams will be the future, human expertise remains essential.
The New Zealand workplace will look very different in the next five years, with humans and digital colleagues working together, according to a new report from Microsoft . Microsoft’s annual Work Trend Index, a global survey which included 1000 NZ business leaders, highlighted the role AI agents are set to play, including increased decision-making abilities. According to the survey, 78% of NZ business leaders say they’re confident they’ll use AI agents as digital team members to expand workforce capacity in the next 12 to 18 months.
It comes amid a productivity crunch with 79% of the workforce – both employees and leaders – saying they’re lacking enough time or energy to do their work..
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