1 week Ago
Workers for electrical online retailer AO found themselves flying high when they turned up to work - by being whisked away from their desk and into a helicopter. Senior promotional manager James Fairclough and promotions planner Vesta Anderson were surprised with confetti when they got to their desks at AO on Friday morning (March 21). They were then taken on a helicopter ride over Bolton, including taking in spectacular aerial views of local landmarks such as Rivington Pike and Winter Hill.
James said: "I still can't quite believe it! When I arrived at the office this morning, I could have never imagined that I'd be flying over it in a helicopter a few hours later." The company based in Middlebrook is surprising its employees after it improved its Trustpilot score to 4.9 out of 5 from nearly 750,000 reviews.
This includes 94% "excellent" or "good" ratings and says the company puts them ahead of competitors Currys (4.3), John Lewis (4.1) and Argos (4.
0) AO got more five-star reviews than all three of these businesses combined. To celebrate the milestone, the retailer is surprising some of the teams named in positive reviews to surprise experiences. The first employees to be rewarded were James and Vesta from the trade marketing team, who set deals for customers.
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uk James said: "Vesta is a brilliant asset to the team, so to be able to share the experience with her is really special. "People who know me know it's not often that I'm lost for words, but I'm totally speechless!" In the next few weeks, AO will be surprising employees in other departments such as sales and logistics to recognise them for their efforts. What the surprises are, however, is being kept tightly under wraps.
READ MORE: AO featured on Inside the Factory featuring Paddy McGuinness READ MORE: Bolton's AO in the running for four Retail Week Awards READ MORE: Bolton-based AO welcomes school to fridge recycling plant Vicky Monk, group marketing director at AO, said: "Our AOers are always being magic in the moments that matter to our customers, so it felt only right to try and create some magic for them, as a way of saying 'thank you'. "We're incredibly proud to be the UK's most trusted electrical retailer and getting our Trustpilot score up from an already brilliant 4.8, with the sheer volume of reviews that we have, is an amazing achievement.
"So much hard work has gone on behind the scenes to make it happen, and now it's time to get even better.".
