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A Wiltshire NHS trust has won three awards for its work in transforming lives in the county. Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) was recognised at the South West Integrated Personalised Care Awards 2024 for its role in the Integrated Access Partnership, its Nature Based Practice, and the introduction of the 'Your Team, Your Conversation, Your Plan' initiative. The awards ceremony took place at Wells City Hall in Somerset.
The principle of personalised care is about empowering people to lead the lives they wish to live, asking the person what matters to them, and giving them choice and control in their health and care. Read more: Patient in mental health crisis waits '18 hours' for help at GWH Mathew Page, AWP's chief operating officer, said: "We are working really hard to transform and improve our services through effective partnerships and by providing outstanding care for our patients. "So it is wonderful to see so much of that hard work and expertise recognised regionally.
"All three of these projects demonstrate our principles of co-production, integration with partner services, tackling health inequalities, and providing effective interventions." The 'Your Team, Your Conversation, Your Plan' initiative, which replaces the Care Programme Approach (CPA), received the Seeing Me Award. Co-designed with service users, the framework ensures care and support is co-produced and collaborative, and that system-wide service delivery is seamless and centred on assisting people to achieve the outcomes that are important to them.
Phil Wilshire, head of care planning transformation at AWP, said: "It was fantastic that 'Your Team, Your Conversation, Your Plan' received an award at the South West Regional Personalised Care Awards last night and invigorating to be in the company of so many wonderful projects from across the South West. "With AWP winning three awards it felt like we are fully part of the movement to help care to be more focused on what matters to the people we work with. "I'd like to thank all the many service users, carers, and staff that have given their time to co-design the 'Your Team, Your Conversation, Your Plan' approach, to co-deliver the training, and to be willing to try new ways of working.
" The Nature Based Practice initiative, which incorporates nature into the support offered by secondary mental health services, picked up the Green Award. Dr Richard Brown, part of the Bringing Nature into Practice project team, said: "It has been great to have the opportunity to be involved in supporting AWP staff to bring nature into their practice, and to be a small part of the wide range of AWP staff and teams working hard to enable their service users (and staff) to access the benefits of nature based practice and green care. "I hope that the recognition the trust has received through this award will inspire even more teams in the trust to look into what they can do to bring nature into their practice and service offerings.
" The Integrated Access Partnership (IAP) and Second Step won the Working Together Differently Award for their High Intensity User Pilot with emergency services in Bristol, North Somerset, and South Gloucestershire. Read more: Lidl construction: Royal Wootton Bassett land bulldozed The Mental Health Integrated Access Partnership is a collaboration between AWP, BrisDoc Healthcare Services, and South Western Ambulance Service NHS Foundation Trust, along with police, fire and rescue, and voluntary sector organisations. The IAP provides an integrated 'front door' to urgent and emergency mental health care for people in crisis across the South West, who make contact through 999 and 111 services.
Kerry Geoghegan, head of urgent and emergency mental health, said: "Supporting individuals who use services frequently through an integrated response enables a best practice approach to be delivered. "The pilot high intensity user navigator has enabled individuals who call 999 and use other services, such as 111 and crisis teams, to experience a new and innovative response aimed at improving care, outcome, and efficiencies.".
