When bronze turtles can’t save you: Surviving small business management

Years ago, I worked in a series of small publishing firms, each more determined than the other to hire good people, along with at least one manager who was a monster. When confronted with reasonable behaviour, normal business practices and common courtesies, these managers, like chimpanzees seeing a rubber snake, react with poo-flinging rage. Already a subscriber? Log in Get exclusive reports and insights with more than 500 subscriber-only articles every month No contract ST app access on 1 mobile device Subscribe now All subscriber-only content on ST app and straitstimes.

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