2 days Ago By By RxNT
Results reveal that most Americans appreciate and desire advanced digital technology within the healthcare sector. In contrast, healthcare professionals are less certain, expressing concern about sluggish software performance and outdated technology. ANNAPOLIS, Md.
, Sept. 17, 2024 /PRNewswire/ -- RXNT , a Maryland -based healthcare technology company building ambulatory clinical and practice management software, today released the results of its comprehensive survey examining patient satisfaction and healthcare professional productivity in 2024. The survey, which included 700 nationally representative US general consumers and over 300 US healthcare professionals (HCPs), highlights critical opportunities for improvement within the healthcare industry.
The results below represent a snippet of the valuable insights contained in the complete report . A Better Patient Experience Demands Advanced Technology The data suggests that most consumers in the United States would prefer that the healthcare sector catch up with other industries by incorporating more technology, emphasizing the need for better provider communication and convenient mobile applications. Security Concerns and Slow Performance Fuel Frustrations Among HCPs While patients agree that tech advancements are essential to a better experience that will help maintain loyalty, healthcare professionals are feeling the pressure of time constraints that leave little room for adding better digital tools.
HCPs surveyed within the southern region approximate that they lose 4 hours per week in productivity due to outdated practice software used for administrative tasks like medical billing and health record management. "These findings should be a wake-up call for healthcare providers, with patients expressing a need for better communication and technology," said Randy Boldyga , Founder and CEO of RXNT. "I founded RXNT over 25 years ago with the goal to make healthcare simpler and safer through technology, and I'm proud to say that our integrated software is designed to address these exact challenges; improving the patient experience, increasing patient satisfaction, and enabling a better daily routine for providers.
" The insights from these survey findings will be used to gain a deeper understanding of patient expectations and how RXNT's software platform can better support healthcare providers who are struggling to meet the needs of their patients. For more information about the survey methodology and additional findings contained in the survey, the complete report can be found here ! About RXNT In 2024, RXNT celebrated 25 years of building integrated, customizable, cloud-based medical office management tools, including Electronic Health Records with E-Prescribing and Patient Portal, and Practice Management with Medical Billing and Scheduling, plus mobile applications and telehealth functionality for the modern, agile practice. Using RXNT's suite of software, more than 100 million prescriptions have been transmitted, and over $5.
5 billion claims processed. To learn more, visit https://www.rxnt.
com . View original content to download multimedia: https://www.prnewswire.
com/news-releases/us-consumers-and-healthcare-professionals-at-odds-on-healthcare-technology-according-to-new-rxnt-study-302251054.html SOURCE RXNT.
