4 days Ago By Thomas Mitchell
Ticketing website Ticketek is down with both the Australian and New Zealand websites displaying error messages. In a message posted on the homepage of the Australian website, Ticketek says the site is down for “maintenance”. The Ticketek website is currently down for “maintenance”, frustrating concertgoers and promoters.
Credit: Karleen Minney “We apologise that the update is taking longer than anticipated,” the message says. “Users may experience temporary disruptions. Our team are working hard to complete the update, please check back again later.
” The website has been inaccessible since Monday, though Ticketek Australia has yet to make any comment through a spokesperson or via its social media channels. However, frustrated consumers have taken to social media to complain about the lack of communication from the company. In addition to being unable to purchase tickets for sporting events, concerts and other performances, users say they cannot log in to access existing tickets for upcoming events.
Ticketek Australia is currently selling tickets to events this weekend, including the A-League’s unite round. The unexplained maintenance is also frustrating for promoters who rely on the Ticketek website to sell tickets. One promoter told this masthead he had received no advice or contact from Ticketek and was unsure when he would be able to sell tickets for tours he is promoting.
Ticketek is currently promoting several high-profile shows, including Jack White’s tour of Australia, the Laneway Festival and Katy Perry’s 2025 stadium tour. Amyl and the Sniffers is one band affected by Ticketek’s unexplained maintenance. Credit: Rhett Wyman Ticketek Australia has been approached for comment.
More to come Find more of the author’s work here . Email him at thomas.mitchell@smh.
com.au or follow him on Instagram at @thomasalexandermitchell and on Twitter @_thmitchell..
