2 weeks Ago By Robin-Leigh Chetty
A little more than a year after announcing its availability, SAP has introduced new features to its AI Copilot – Joule. These include collaborative AI agents imbued with custom skills to complete complex cross-disciplinary tasks. The reveal was made at the company’s 2024 TechEd conference this week.
Currently on the go, SAP is hosting its 2024 TechEd conference virtually, where the company made a number of new announcements for products aimed at assisting its partners. One of these announcements is not for a new solution, but rather one which has received new features in the form of Joule. SAP debuted Joule last year as its AI Copilot for businesses wanting to leverage the capabilities of generative AI to automate or assist with tasks that would otherwise be quite time consuming.
It was also designed as an intuitive way to interact with data. Now Joule has been given some new features which includes AI Agents. As SAP describes them, they are “imbued with custom skills to complete complex cross-disciplinary tasks.
” Along with AI Agents, the company also added SAP Knowledge Graph to the mix for Joule, which is a next-generation solution designed to help developers unlock the value of SAP-related data by connecting it with the “business context”, as well as new tools to ensure developers can continue driving AI innovation within the organisation. “SAP’s innovation drives real business outcomes, and today’s advancements help customers harness the power of AI, data and new development solutions to catalyze growth. Drawing on SAP’s unmatched business and technology expertise, the AI innovations we’re announcing at TechEd forge a new human-AI partnership to transform the landscape of modern business,” highlighted Muhammad Alam, member of the Executive Board of SAP SE, in a release shared with Hypertext.
Further unpacking the AI agents, SAP noted that the introduction now expands Joule’s capabilities to support 80 percent of SAP’s most-used business tasks. “Collaborative multi-agent systems deploy specialized AI agents to tackle specific tasks and enable them to collaborate on intricate business workflows, adapting their strategies to meet shared objectives. SAP is infusing Joule with multiple collaborative AI agents that will combine their unique expertise across business functions to collaboratively accomplish complex workflows,” it explained.
“These AI agents enhance productivity by breaking down silos and freeing workers to concentrate on areas where human ingenuity thrives,” it continued. Some of the other announcements made by SAP at TechEd 2024 include new generative AI developer capabilities such as code explanation and documentation search in SAP Build. The company’s says this will reduce development time for Java and JavaScript developers.
It also pointed out that SAP Build is adding an Extensibility Wizard feature that will let developers access SAP Build directly from SAP S/4HANA Cloud Public Edition, which is expected to simplify the extension process. Having outlined its desire to implement more genAI-focused solutions within its suite, it looks like Joule will prove a crucial piece of technology for SAP in future..
