3 days Ago By [email protected] (David Huntley)
A Sunderland care home has been placed into special measures after it was found safeguarding systems were not in place to protect people from abuse risks. Ryhope Manor Care Home has been rated 'inadequate' and placed into special measures following an inspection by the Care Quality Commission (CQC) in September. The CQC has now issued three warning notices to protect people following the inspection.
The care home, which is run by Conags Care Limited, provides personal and nursing care to people, including some living with dementia. The service can support up to 31 people and at the time of the inspection there were 30 people living in the home. The inspection was prompted due to serious concerns reported to CQC by several sources around the safety and quality of care provided at the home.
A recently published CQC report said: "An effective safeguarding system was not in place to ensure people were protected from the risk of abuse. This was a breach of Regulation 13 (safeguarding people from abuse and improper treatment). "The environment and equipment were not always clean, well maintained or serviced in line with legal requirements.
In addition, risks relating to people’s care and support had not been fully assessed. Medicines were not managed safely. We identified shortfalls in many areas of medicines management.
" The home’s overall rating has been dropped from good to inadequate, as have the ratings for being safe and well-led. The ratings for being effective, caring, responsive have dropped from good to 'requires improvement'. During the inspection, the CQC found eight breaches of regulations which led them to issue three warning notices relating to safe care and treatment, safeguarding people from abuse and improper treatment and how well the home was being managed.
The home is now required to provide CQC with action plans addressing how improvements will be made. The home has also been placed in special measures, meaning it will be kept under review and closely monitored to ensure people are kept safe whilst improvements are made. Victoria Marsden, CQC deputy director of operations in the north, said: "When we inspected Ryhope Manor Care Home, we found people weren’t receiving the high-quality care they should be able to expect, because leadership was poor and they hadn’t implemented effective systems and processes.
“We found leaders hadn’t put an effective safeguarding system in place to ensure people were protected from the risk of abuse. The service hadn’t always notified the relevant external teams of safeguarding allegations, including CQC and the police. We also identified issues with how people’s money was being looked after by the service, and we passed our concerns on to the local authority safeguarding team.
“We saw the service didn’t effectively assess, monitor and manage risks relating to the environment and equipment. The home wasn’t always clean or well maintained. For example, the taps didn’t always work, and staff had to carry warm water to some people’s rooms.
“Additionally, we identified concerns with medicines management at the home. There were gaps on the medicines administration records and medicine care plans weren’t always clear or up to date. This put people at risk of not receiving their medication as prescribed.
" She added: “Following our feedback, management and staff created a plan and took action to address some of the issues identified during the inspection. We have told Ryhope Manor Care Home where we expect to see rapid and widespread improvements and will continue to monitor them closely to keep people safe while this happens. We will return to check on their progress and won’t hesitate to use our regulatory powers further, if people are not receiving the care they have a right to expect.
” Chronicle Live has contacted Conags Care Limited for comment. Join our Sunderland WhatsApp community for all the latest news Sunderland news sent direct to your phone. To join you need to have WhatsApp on your device.
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