Relatives commend Filey care provider rated ‘good’ in all areas by CQC

Health Relatives commend Filey care provider rated ‘good’ in all areas by CQC By Anttoni James Numminen, Local Democracy Reporting Service Comment Published 10th Dec 2024, 16:28 GMT Updated 10th Dec 2024, 16:29 GMT Watch more of our videos on ShotsTV.com and on Freeview 262 or Freely 565 Visit Shots! now The health and social care regulator has praised a Filey care provider for its person-centred provision of services. Sign up to our daily The Scarborough News Today newsletter Sign up Thank you for signing up! Did you know with an ad-lite subscription to The Scarborough News, you get 70% fewer ads while viewing the news that matters to you.

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The Care Quality Commission (CQC) has rated JL Care Services at 2 Chapel Street, Filey as ‘good’ in all relevant areas including safety, effectiveness, responsiveness, and leadership. An inspection last month reviewed the JL Care Services’ provision which covers personal care for adults, people living with dementia or people with a physical disability living in their own homes. Advertisement Hide Ad Advertisement Hide Ad Inspectors said that the care provided was person-centred, kind, and compassionate by staff who were suitably trained.

Chapel Street, Filey. A report found that appropriate risk assessments were in place, medicines were managed safely and people received their medicines as prescribed, while infection prevention and control measures were also in place. As part of the inspection, the CQC spoke with people who had experience of the care service as well as the families of those receiving care.

When asked about the service, people’s comments included: “They’re all very good”, “It’s working well and I’m really pleased, I couldn’t have a better situation”, and “I’ve nothing bad to say about them”. Advertisement Hide Ad Advertisement Hide Ad People’s relatives described the person-centred care people received as: “Excellent, really good”. Another relative said: “I can’t fault them, they’re a treasure”, while a staff member stated: “I enjoy meeting people and getting to know them.

” Overall, the inspectors described the service as “well-managed with appropriate governance systems in place”. The CQC noted that “action was taken to track and learn from any incidents or identified concerns and people, relatives, and staff knew the registered manager and staff well and were comfortable speaking with them”. Continue Reading Related topics: CQC Filey Inspectors People Comment Comment Guidelines National World encourages reader discussion on our stories.

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