2 hours Ago By Tamal Das
When your PS4 has no audio, you can try a few quick DIY troubleshooting to fix the sound and get back to gameplay. So, it doesn’t go haywire on audio or video more often. But when you face the PS4 no audio error, it could be challenging to fix.
I’ve done all the hard work for you to test over 20 troubleshooting methods available on trusted sources, like Reddit, PlayStation support pages, PS4 communities, and more. I’ve also checked various PS4 repair technicians’ written and video blogs. After extensive testing, I’ve found that the following fixes work, in most cases, when you don’t get any audio signal from the PS4 while video works just fine.
Let’s get started! Before flexing your technical skills with more advanced methods, let’s start with these basic fixes that often resolve PS4 audio issues: Multiple users have reported that removing incompatible TV or PC monitor accessories and connecting the PS4 directly to the screen often fixes the audio issue. So, do the following: Suppose, you use different screens for gameplay. Sometimes, you might also use a headphone.
So, in these scenarios, the PS4 changes the audio output device automatically. There’s a dedicated setting for this function. If you’ve accidentally disabled this feature, you’ll face the PS4 no audio error when switching screens or audio devices.
Follow these steps for a quick fix: Now, it’s also possible that you’ve connected an external home theatre for HD audio using the digital audio out cable. You must manually change the audio output to the TOSLINK port. If you see that all of the above audio control and output settings are already set as per the devices you’re using to stream audio and video and still face the PS4 no sound issue, it could be the audio signal format.
Thankfully, PS4 comes with three different audio stream formats. You can manually switch the output stream according to the screen or home theatre you’re using. Here are the quick steps for you: This troubleshooting is specifically for DualShock 4 controllers that come with built-in HD audio speakers.
When you hear no sound from the game controllers, follow these steps: If that doesn’t fix the audio out in a DualShock 4 controller, reset it by following these steps: It’s also helpful to keep the controller firmware up to date to avoid any sound issues. Lastly, you can try restoring all the PS4 settings to their defaults to fix the no-sound issue. Before you begin, ensure you’ve got the following data handy: These troubleshooting methods should help you fix the PS4 no audio issue when the problem isn’t with the embedded hardware, chips, or circuits.
If none of the above work for you, try contacting the Sony PlayStation 4 support team for warranty service or paid repair options. Did the above fixes work for you? Do you know of a better approach to fix the PS4 no-sound issue? Share your thoughts in the comment box..
