8 hours Ago
Ola Electric and founder Bhavish Aggarwal are in the middle of a social media storm over the company's poor service. What started off as a tweet questioning Ola's service by stand-up comedian Kunal Kamra, translated into a war of words between the two, with disgruntled customers and even market participants jumping into the melee. NSE Kamra on Sunday quote-tweeted a tweet from Bhavish Aggarwal, which had a picture of the Ola Gigafactory.
Kamra's tweet had a picture of many Ola Electric two-wheelers lying outside what appears to be an Ola showroom. He also urged people having issues with Ola Electric to respond to his tweet, after having tagged Road Transport Minister Nitin Gadkari. Do indian consumers have a voice? Do they deserve this? Two wheelers are many daily wage workers lifeline.
.. @nitin_gadkari is this how Indians will get to using EV’s? @jagograhakjago any word? Anyone who has an issue with OLA electric leave your story below tagging all.
.. https://t.
co/G2zdIs15wh pic.twitter.com/EhJmAzhCmt — Kunal Kamra (@kunalkamra88) October 6, 2024 In response to Kamra's tweet, Aggarwal called him a failed standup comic and his tweet a "paid one," adding that Ola Electric is rapidly expanding its service network and will clear all the backlogs "soon.
" Since you care so much @kunalkamra88 , come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs.
.. https://t.
co/ZQ4nmqjx5q — Bhavish Aggarwal (@bhash) October 6, 2024 Aggarwal's tweet did not go down well with social media users who began to call him out over Ola's poor service. N Jayakumar of Prime Securities also had a response to Aggarwal's tweet. This arrogance is unwarranted; criticism can be constructive and must be taken as such.
If Ola has issues, fix them - rather than cast aspersions — n jayakumar (@jakesprime) October 6, 2024 Some of the users also responded saying that the tickets that they raised weeks ago are still pending. You are spending more on paid tweets @bhash rather than improving your service or product quality. Ola electric scooter is the worst product we can buy.
Improve your product quality, service. Manage things on ground not on social media.I have a 17 days old ticket pending.
— Kakul Misra (@KakulMisra) October 6, 2024 Ola Electric's service quality is a critical aspect that will need addressing before the launch of its motorcycles is something that was highlighted by brokerage firm HSBC as well in its note dated September 26. HSBC has a "buy" recommendation on Ola Electric with a price target of ₹140. Ola Electric made its stock market debut in August, after its ₹6,145 crore IPO was subscribed 4.
45 times. Having listed exactly at its IPO price of ₹76, Ola Electric's shares quickly doubled, having made a post-IPO high of ₹157.4.
Since then, the stock has been in a downward spiral, having slipped below the mark of ₹100 on Friday..
