During the soft opening of the Niugini Automobile car dealership, Managing Director Leon Shi outlined the company’s aim to provide the best customer service in Papua New Guinea’s automotive industry. Mr. Shi stated: “From now on, Niugini Automobiles will redefine the car dealership industry in PNG and elevate customer service to a brand-new level.
We aim to provide more professional services for all our valued customers throughout the country.” He also discussed the company’s plan to introduce the ‘4S’ standard in the industry, which stands for sales, service, spare parts, and surveys. Most Chinese automotive companies have adopted this standard to enhance customer service, boost customer loyalty, and build long-term relationships with clients.
With 4S dealerships, car purchasing becomes more streamlined and convenient for customers, offering world-class customer service, well-trained staff, and comprehensive support. This standard has the potential to transform the automotive market in PNG. “We will also bring the new 4S standard into the industry, which stands for sales, service, spare parts, and surveys.
“These standards will help us to communicate effectively with all our valued customers and ultimately improve our services,” Mr Shi added. “Niugini Automobiles will continue doing its best to bring the finest automobile products to you, and we look forward to serving every one of you in the coming future.”.
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New car dealer to provide best customer service
During the soft opening of the Niugini Automobile car dealership, Managing Director Leon Shi outlined the company's aim to provide the best customer service in Papua New Guinea’s automotive industry.The post New car dealer to provide best customer service appeared first on Post Courier.