1 day Ago By Wes Davis
Meta updated a note on the to say that a “software update issue” has been bricking Quest 2, Quest 3, and Quest 3S headsets. The company writes that while “most” people can now use their headsets normally, it’s “actively working on resolving the issue for all users.” That Meta is now saying it’s working on a fix “for all users” may be good news for Quest 2 and 3 that Meta wouldn’t fix or replace their headsets because they were out of warranty.
Some the company has emailed a confirmation that they were getting out-of-warranty service for the issue, and a Meta support forum community manager yesterday that Meta’s customer support “should have new directions on how to support users now.” Meta that there were software update issues affecting “some new Quest 3S devices,” but didn’t mention Quest 2 or 3 headsets or what software version was involved, either then or in an earlier version of the new support site message that this week. The company announced on December 9th that it was , Meta Quest v71, adding features like a revamped virtual desktop display connection method and keyboard passthrough support in virtual environments.
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