Mercedes cars to get human-like conversations through AI systems

Drivers of Mercedes cars will soon be able to ‘chat’ to their vehicles following an update. The free upgrade, which applies to many of the brand’s cars running its MBUX infotainment system, uses artificial intelligence (AI) to provide clear answers to all manner of questions. When asked something, the system will now deliver responses through Microsoft Azure OpenAI and Microsoft Bing web search data, allowing ‘seamless’ interaction between car and driver.

The new feature will be available on many Mercedes cars running its MBUX system Drivers can also ask the MBUX Voice Assistant other queries such as those about the weather, news and sports results. All owners need to state is ‘hey Mercedes’ and the system will spark into life. The voice assistant can also be activated via the steering wheel The update won’t require a dealership visit, though it’s likely that owners will be given an on-screen prompt asking if they want to install the new version of software.



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