7 hours Ago By Luke Chillingsworth
Martin Lewis has issued fresh advice to car finance customers with many likely owed more than £1,000 in compensation payouts. Road users who paid out discretionary commission arrangements on a motor finance deal between 2007 and 2021 could be caught up in the action. The Money Saving Expert founder has previously urged motorists who believe they could be affected to issue a formal complaint with finance firms as soon as possible.
This will get the ball rolling early on a case and ensure road users do not miss out when the FCA investigation concludes. However, Martin has revealed that many road users had reported getting "no response" from firms weeks later in a major concern. In fresh advice to drivers, Martin urged individuals to never give up as he pointed motorists towards the FCA directly.
He posted on social media site X: "A few people telling me they've got no response from the finance firm, not even an acknowledgement after weeks. I've spoken to the FCA and it says to report that here https://fca.org.
uk/contact. "[Scroll down and click the maroon box that says ‘Ask us a question or report a scam’ -> click Consumer -> then Consumer Credit -> report the delay]." Martin has recently admitted that a staggering 2.
5 million complaints had already been issued through his Money Saving Expert template. The finance guru has previously suggested motorists could receive thousands of pounds back in compensation and payments could be on a PPI-scale. Earlier this year, Martin admitted some motorists had already received the "winner email" but would have to wait for payments.
Any confirmation from firms outlining road users did have a discretionary commission arrangement on their policy are impacted and could cash in when the FCA probe ends. The investigation was supposed to end in September but has now been delayed until December 2025 to give firms more time to respond. Despite the push back, Martin previously admitted the delay meant road users were "more likely" to secure their money later down the line.
He said: "People should be checking if they have a DCA. What this ruling from the Court of Appeal and the FCA means for me is it is more likely if you had a DCA you will be paid out. "But it is also more likely it will take longer for you to be paid out as everything will be delayed.
".
