2 weeks Ago
The story on Sept 8 ( "An inside look at the TSA: 'Incognito' passengers, customer service and mental gear switching" ) portrays Transportation Security Administration agents as smiling, polite, personable and helpful as people pass through security. This has not been my experience at the Tulsa International Airport. I fly about every two months.
I am white, female, 68 years old and about 118 lbs. I wear a waist-length spaghetti strap top and pair of snug yoga pants. I pay for pre-check but always have to go through the bigger scanning machine because I have a plate in my collarbone, wires in my sternum, aortic valve replacement and two knee replacements.
I carry pictures to show agents these conditions but still get a pat down most of the time on the exposed scar on my collarbone or the residual swelling in my knees. People are also reading..
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