1 day Ago By James Paul
The Ola Electric fire continues to rage weeks after the online mudsling fest that triggered after stand up comic Kunal Kamra asked CEO Bhavish Aggarwal whether ‘Indian consumers have a voice?’ Kamra highlighted the state of affairs of Ola service centers that looked like a dumpyard for the abandoned EV bikes of users who have been eternally waiting for repairs or refunds. While Aggarwal rudely responded to the jibe, Ola Electric soon came under the radar of regulatory bodies even as CCPA issued show cause notice after over 10,000 complaints in a year, and consequently the sinking stocks. The company later hired EY to streamline its processes and help resolve the crisis.
EY itself is under fire for a toxic work environment after the death of a young employee by cardiac arrest reportedly due to overwork at its Pune office (more details here ). Amid the debacle, Ola Electric has allegedly hired bouncers at its service centers to tackle customers. A handful of netizens posted on X/Twitter that the desi EV company had deployed muscles at its service centers (that eerily looked like shady godowns from a true crime series).
Kunal Kamra took a jibe at the reports tagging Bhavish Aggarwal, stating, “You’ve sold such an innovative Indian product you’ve had to hire bouncers to protect the staff.” Hey @bhash You’ve sold such an innovative indian product you’ve had to hire bouncers to protect the staff..
. 😂😂😂 https://t.co/EewAzsX73h — Kunal Kamra (@kunalkamra88) October 20, 2024 See Also : Ola’s Bhavish Accuses Elon Musk Of Following His Business Ideas; Internet Says ‘Kangana Ranaut Of Entrepreneurs’ See Also: Ola Boss Bhavish Backs 70 Hours Work Week Grind; Doctors Warn Of Serious Health Issues, Even Premature Death Earlier, the Central Consumer Protection Authority (CCPA) issued a show cause notice to Ola Electric on October 7, taking action on over 10,000 user complaints received between September 2023 and August 2024.
The Ministry of Heavy Industries (MHI) too took cognizance of the ongoing fiasco at the EV company. The MHI asked Automotive Research Association of India (ARAI) to verify if the Bhavish Aggarwal company was complying by fulfilling warranty obligations and maintaining its service centers as per protocols. Ola Electric confirms receipt of showcause notice from the Central Consumer Protection Authority for alleged violation of consumer rights pic.
twitter.com/HUM0Zso65k — Chandra R. Srikanth (@chandrarsrikant) October 8, 2024 Ola Electric's Shares Fall Over 8% As Angry Customers Flood Social Media https://t.
co/ljXi4tCNzq pic.twitter.com/JfTxYvQFao — NDTV (@ndtv) October 7, 2024 Ola shares plunged after an online spat between its CEO #BhavishAggarwal and #KunalKamra over customer service issues with the company’s electric scooters.
@anmolpritamND visited Ola service centres in Delhi to find the truth on the ground. https://t.co/g4jlnhp4Op pic.
twitter.com/lmXSuOj8cP — newslaundry (@newslaundry) October 21, 2024 See Also : Ola CEO Bhavish Aggarwal Gets Brutally Trolled By Netizens Over Online Spat With Kunal Kamra See Als o: Amid Kamra-Bhavish Online Beef OLA Electric’s Shares Tumble 8%; CCPA Issues Notice After 10,000 Users Complaint See Also : Bhavish Aggarwal Dubs Ola As 4th Largest EV Maker; Internet Slams Him For Fudging The Data By Ignoring Chinese Rivals.
