‘India tech talent powering SAP’s foundational AI model for business’

​​In an exclusive interview with ET, the 43-year-old CEO said that SAP is building sovereign AI capabilities in India given its huge exposure to government and critical sectors in the country. He also pointed to the huge AI talent pool here and said several products including SAP’s proprietary large language model are being built in India.

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India is the fastest growing market for German software major SAP AG and the country is playing host to the entire supervisory board of the $ 34 billion enterprise software maker. Amid increasing geopolitical tensions, many of SAP’s customers are now moving their operations to India according to its chief executive officer Christian Klein, who is here on his annual visit to the country. US Election 2024 US Election Result Live Updates Swing state results deciding who'll be new POTUS Trump vs Harris: Who’s winning which state? Full list In an exclusive interview with ET, the 43-year-old CEO said that SAP is building sovereign AI capabilities in India given its huge exposure to government and critical sectors in the country.

He also pointed to the huge AI talent pool here and said several products including SAP’s proprietary large language model are being built in India. Edited excerpts – How important is India for SAP, given the current global macro uncertainty ? With increasing geopolitical tension between the US and China, many MNCs are moving to India. SAP is winning those ( customers) because of its strong presence in 130 countries in the world.



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We produce software for 25 industries, so we are equipped to cater to all the industries. The Indian economy is diversifying and that means it will become more resilient. Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories There are concerns that AI might take India’s huge talent edge.

What are your views? India is a clear winner in finding the talent like AI engineers, product engineers and industry experts. A large part of our AI business has been developed in India. Joule, our digital assistant, is mainly developed in India.

The foundational model of our business AI is also being developed in India. How is your partnership with Indian IT services firms shaping up? Almost 90c/o of SAP services projects are won by ecosystem partners (system integrators) and about 50c/o of them are based in India. We are in India for 28 years and some of our partnerships with Indian firms are 25 years old.

Together, we built a services business. But now as we all go to cloud, it's even better. Our partners are building their own IPs on our platforms.

IT services partners like Infosys, TCS and Wipro are building great AI use cases on SAP platform for manufacturing, supply chain, and professional services clients. How will your foundational AI model help businesses in India? We are developing foundational AI models in our labs in India. No other technology company on this planet has more business data than SAP.

We have finance data, HR data, sales, manufacturing data and everything. And now we are using these large language models (LLM) for texts, contents, and graphics, and we are building the most powerful foundational model for business data. And on top comes the knowledge.

You are now asking our digital assistant tool to give information on the best supplier in terms of cost, time and quality. The LLM will screen texts and contracts, and our foundational AI will help to produce business data. We use the LLMs for all the contextualised non structured data.

that in combination is a winning strategy. What are your plans for expanding investments in cloud and data privacy? We are committed to investing in sovereign cloud capabilities in India. We already have parts of our sovereign cloud live, adhering to data privacy standards.

We invest heavily in data privacy and sovereign cloud capabilities in India to adhere to local standards. We will continue to expand our footprint to support mission-critical workloads for the Indian government and public sector. And the same thing we will do in China, US, Germany and other countries.

Our software is localized for 130 countries, allowing us to run global businesses despite geopolitical tensions. Yes, it costs you money, but we see it as a competitive advantage. Many of your employees have undergone AI training, what percentage of your codes are being written using the help of AI? Today, 30-40% of our core products’ code is touched by AI tools.

This can easily go up to 60-70% in the next three to four years..