India presents exciting opportunity, world moving into an Indian era: Salesforce chairman

Salesforce CEO Marc Benioff highlighted India's growing significance, calling it an 'Indian era' at the Dreamforce event. The company has over 11,000 employees in India and is investing aggressively. Salesforce launched 'Agentforce,' an autonomous AI solution, aiming to revolutionize customer service and other functions.

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Customer relationship management-focused Salesforce 's chairman and chief executive Marc Benioff has said the world is moving into an " Indian era ". Speaking to reporters on the sidelines of the annual "Dreamforce" event here, Benioff said the opportunities in India are "exciting" and the company has invested in the country aggressively. "You can see that the world is moving into the Indian era.

There is no question that we are going to move into an incredible moment in India," he said. The city-headquartered global company which is aiming to close FY25 with a revenue of USD 38 billion has over 11,000 employees in the country. A bulk of the employee base serves the global client base, while the increasing adoption of digital technologies has made India business also grow.



"We do all kinds of things in India including engineering and support but also we go to market in India," Benioff said, adding that it serves large customers like the auto major Bajaj group . Artificial Intelligence(AI) Java Programming with ChatGPT: Learn using Generative AI By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Artificial Intelligence(AI) Basics of Generative AI : Unveiling Tomorrow's Innovations By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Artificial Intelligence(AI) Generative AI for Dynamic Java Web Applications with ChatGPT By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Artificial Intelligence(AI) Mastering C++ Fundamentals with Generative AI: A Hands-On By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Artificial Intelligence(AI) Master in Python Language Quickly Using the ChatGPT Open AI By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Office Productivity Zero to Hero in Microsoft Excel: Complete Excel guide 2024 By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Astrology Vastu Shastra Course By - Sachenkumar Rai, Vastu Shashtri View Program Data Science SQL for Data Science along with Data Analytics and Data Visualization By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Web Development A Comprehensive ASP.NET Core MVC 6 Project Guide for 2024 By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Office Productivity Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Marketing Digital marketing - Wordpress Website Development By - Shraddha Somani, Digital Marketing Trainer, Consultant, Strategiest and Subject Matter expert View Program Web Development Mastering Full Stack Development: From Frontend to Backend Excellence By - Metla Sudha Sekhar, Developer and Lead Instructor View Program Finance Financial Literacy - TDS, Budget, Income Tax Act, GST, Indirect tax By - CA Rahul Gupta, CA with 10+ years of domain experience, trainer View Program Leadership Business Storytelling Masterclass By - Ameen Haque, Founder of Storywallahs View Program Future of Marketing & Branding Masterclass By - Dr.

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Gupta, Professor: Department of Finance and Business Economics, University of Delhi View Program Marketing Performance Marketing for eCommerce Brands By - Zafer Mukeri, Founder- Inara Marketers View Program He said the company has a "phenomenal leader" in Arundhati Bhattacharya - the former SBI chairman -- who is helped by a managerial team. Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories "Arundhati is an incredible leader. She came out of the banking world .

..we are very, very fortunate to have her leading our operations," he said.

The company, however, did not share any specific targets on the business from India or the growth in both the domestic business and also the manpower. The company launched the "Agentforce" offering at the annual event, promising an autonomous AI solution to customers akin to driverless cars. The company said co-pilots and chatbots are "outdated", which led it to launch the suite that will help employees across functions such as service, sales, marketing, and commerce, as per an official statement.

The statement said the widely used co-pilots and chatbots are now outdated because they rely on human requests and struggle with complex or multi-step tasks. The newly launched offering has the sophistication of a self-driving car, retrieves the right data on demand, builds action plans for any task, and executes them without requiring human intervention, the statement said. Acknowledging that AI may lead to job losses in the future, Benioff said that all of it depends on how a company tackles it and cited a customer example where the employees have been repurposed into sales which has delivered higher growth.

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