1 week Ago
Many Brits will be getting away this summer for a well-earned break but if you’re struggling with passport-related issues, you might feel a bit lost. Whether you’re trying to change details on your passport, request a new one or you’ve lost yours, His Majesty's Passport Office may be able to help. If you’re unsure who to call to help you with your problem, look no further as we break down the contact details for everything passport related.
How to contact HM Passport Office about passports For general enquiries you can write to the Passport Office at the following address: HM Passport Office PO Box 767 SOUTHPORT PR8 9PW If you’d like passport advice and are in the UK, you will need to call 0300 222 0000 from 8am to 8pm Monday to Friday. On weekends and public holidays, you can reach them from 9am to 5.30pm.
The government website explains: “Calls to 0300 numbers are charged at your network provider's standard national rate.” Fees for British passports have changed. To see our full list of passport fees, visit https://t.
co/IRO4ycChVK pic.twitter.com/ezM38vIcwX — His Majesty’s Passport Office (@HM_Passport) April 10, 2025 To call the Passport Office when outside the UK, you’ll need to call +44 (0)300 222 0000.
The number for text relay is 18001 0300 222 0000. Recommended reading: Who can get a new passport for free? See the criteria What to do if the personal details on your passport have changed Travel expert issues passport warning to millions as prices increase There is an option to message someone at the Passport Office via an online webchat or you can fill out an enquiry form which will be replied to within 72 hours. If you need to travel urgently to receive medical treatment or a friend or family member is seriously ill or has died or you work for or are representing the government, you can call the passport adviceline.
To make a complaint, you can either complete the online enquiry form or you could contact the Passport Office by post. The online enquiry form for complaints will be responded to within 15 days..
