How Card Disputes Are an Opportunity to Cultivate Customer Loyalty – October 2024

The post How Card Disputes Are an Opportunity to Cultivate Customer Loyalty – October 2024 appeared first on PYMNTS.com.

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61% : Share of consumers who disputed a card charge in the last year because it was unclear 41% : Portion of sporadic users of cards who will not continue to use their card after dealing with a charge dispute 52% : Share of consumers who say that speedy processing of a card charge dispute is a key reason they were satisfied with its resolution.