Health board under pressure as residents asked to choose services carefully

Hywel Dda University Health Board has asked residents to choose services carefully and only visit emergency departments when urgent care is needed.

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A health board is under pressure and residents have been asked to be appropriate with how they access services. Hywel Dda University Health Board has expressed how only residents with urgent care needs should visit emergency departments like A&E. If unwell, locals are advised to use the online symptom checker to cross check symptoms against common conditions and call NHS 111 Wales if directed.

When to attend an emergency department (A&E) Only attend an Emergency Department if you have a life-threatening illness or serious injury, such as: Severe breathing difficulties Severe pain or bleeding Chest pain or a suspected stroke Serious trauma injuries (eg. from a car crash) When to attend a Minor Injuries Unit (MIU) If you have a less serious injury, then please visit one of our Minor Injury Units. They can treat adults and children over 12-months of age, with injuries such as: Minor wounds Minor burns or scalds Insect bites Minor limb, head, or face injuries Foreign bodies in the nose or ear We have minor injury or walk-in services at Cardigan Integrated Care Centre, Tenby Hospital as well as at our main acute hospitals.



For opening hours and journey planners, please check our Minor Injuries Unit page . Urgent care but not an emergency If you have urgent care needs that cannot wait but are not 999 emergencies, please dial 111 for NHS Direct Wales for health advice and support. The number is free to call, and this service is available even when your GP surgery is open.

111 is also the number you need to access out-of-hours GP services across our area. You can find out more about alternative services on our Urgent and out of hours page. Urgent mental health support If you need to talk to someone urgently about your mental health, or you’re concerned about a family member, call NHS 111 Wales and select option 2.

You will be connected directly to a mental health professional in your area. The number is free to call from a landline or mobile, even if you have no credit on your phone. Accessing care in your community Many community pharmacies can also provide walk-in, common ailment or triage and treat services without an appointment.

Find further information on our Pharmacy web pages. Your pharmacist can also provide free confidential NHS advice and treatment for a range of common ailments without you having to make an appointment to see your GP. Staying in hospital for as little as possible If you have a friend, family member or loved one who is medically well enough to be discharged from hospital, please help by coming to pick them up promptly.

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