2 weeks Ago By Moneycontrol
Zopper recently announced a new campaign called “India Gets Moving” that promised a full cashback on the purchase of an Apple Watch to customers who have participated in the initiative provided they complete the step count requirement. The problem happened when the claims were rejected after users completed the set step target as per the initiative. India Gets Moving campaign: Legit or scam In November 2024, Zopper launched the India Gets Moving campaign in collaboration with Apple and HDFC Ergo.
The initiative aimed to promote fitness by offering customers 100% cashback on the invoice value of an Apple Watch. To qualify, participants had to complete 15,000 steps daily, track them using the Apple Watch, and accumulate points. The cashback was promised upon successful claim submission.
The issue: Denied claims The offer was right until users started completing the set step count and went for the claim the cashback. Several users claim that their cashback claim got rejected. HDFC Ergo cited step count manipulation as the primary reason, alleging that some users handed their Apple Watches to others or used external tools to falsify steps.
However, no concrete proof was provided to justify these rejections. Even customers who maintained transparency, tracked their steps accurately and provided additional health data like GPS and heart rate records faced claim denials. How users were affected The campaign attracted numerous participants, some of whom made significant financial commitments to purchase an Apple Watch.
Many relied on the cashback promise, only to find themselves burdened with unexpected financial stress when their claims were denied. Furthermore, HDFC Ergo reportedly cancelled insurance policies for some users, deepening concerns about the program’s credibility. Customers attempted to seek resolutions by contacting HDFC Ergo, but responses were inadequate.
Despite repeated emails and social media outreach, the company remained largely unresponsive. The situation has sparked outrage among affected users, with discussions intensifying within the TechnoFino community and other platforms. How to prevent similar issues in the future To avoid falling into similar situations, consumers should take the following precautions: Read terms and conditions: Before participating in cashback or reward programs, thoroughly review the eligibility criteria and conditions.
Verify company track records: Research past campaigns and customer feedback to assess the credibility of promotional offers. Document progress: Maintain detailed records, including screenshots, step count history, and GPS data, to serve as proof if required. Be cautious with financial commitments: Avoid making large purchases based solely on cashback promises, as terms may change or claims may be denied.
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