As a manager, providing constructive criticism and addressing performance issues are essential responsibilities. However, many find reprimanding team members to be challenging and uncomfortable. But undoubtedly, it is a skill that you will need.
Once you set expectations for the people on your team, over time you will absolutely be able to approach it with confidence and effectiveness. What is a reprimand at work? A reprimand is a verbal or written warning that comes after some type of employee misconduct or misdemeanour. Reprimands inform a staff member that their behavior or work performance isn't aligning with the standards you have set for your company.
Chastising an employee lets them know that further disciplinary action may ensue if the sticky pattern continues. An admonishment does not usually include the termination of employment or a reduction in salary.Employee reprimands come in several forms, depending on the reason they are given.
In some cases, managers may need to issue a soft warning to the employee and help them figure out what they can do to improve their performance.Other times, you may need to issue formal documentation of the employee's actions and hold them fully accountable for their behavior.If you reprimand workers in the right way, you may be able to get the employee to change their behavior.
If you get it wrong, though, you could make matters worse, and you could demotivate the entire team.Like so many things in people management, pulling up an employee about their behavior or standard work is all about getting the balance right.There are some fundamentals you must remember.
When reproaching a team member, prioritise a private, respectful, and constructive approach, focusing on specific behaviors and their impact, while offering opportunities for improvement and support.It helps to gather Information. Before the meeting, collect all relevant data and documentation related to the issue.
Choose the right time and place. Try and conduct the reprimand in a private, neutral location to ensure confidentiality and avoid embarrassment. And, outline the key points you want to cover and the desired outcome.
Here are some other steps that you should take, when seeking corrective behaviour from a team member. Do not let an issue or behaviour fester. If an employee is underperforming or conducting themselves inappropriately, then the issue should be addressed as soon as you cognise it.
Putting off have a seemingly difficult conversation with them is a mistake. If you let the matter slide, the employee will believe that their behavior is acceptable, making for an untenable situation. Next is perhaps the part that I personally struggle with most.
It is imperative to remain calm. You must not lose your temper when you are bringing an employee to account.If you lose your temper or get too emotional, you will also lose the respect of the employee, and the respect of any other workers who overhear the argument.
Stay calm, stick to the facts, and do not let the conversation become a heated debate. I am slowly mastering this skill, myself. Then, call a spade a spade! Keep a serious tone during the meeting.
If you are overly friendly and pleasant about the reprimand, you will not get your message across. You want the meeting to end with the employee being in no doubt at all bout where you stand. Most importantly, be prepared to be specific.
You cannot reprimand an employee for anything if you do not have specific examples of the person's unacceptable behavior.If you cannot point to anything specific that the employee has done wrong, you cannot expect the employee to modify their behavior. If you do not have concrete examples of any accusations, you will look petty, unfair, and unreasonable.
Once you have reprimanded an employee, be clear about what will be expected from them in the future. Indicate what the consequences will be if they do not amend their conduct.And, ask your employee if there is anything that you can do to help them achieve this.
Modern workplace management must assist employees meet their potential rather than being harshly disciplined.Reprimanding an employee is rarely easy, but it is an essential part of managing a team. Focus on getting the balance right.
© New Straits Times Press (M) Bhd.
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Guidelines for reprimanding staff

As a manager, providing constructive criticism and addressing performance issues are essential responsibilities.