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NEW DELHI: The GSMA on Tuesday launched a Responsible AI (RAI) maturity roadmap for the telecom industry, which will provide telcos with tools and guidance to test and assess their responsible use of the technology. The RAI Maturity Roadmap is underpinned by five foundational elements – the vision, values and strategic goals of an organisation; its operating model and how to maintain AI governance across all operations; technical controls aligned with regulatory requirements; collaboration with third-party ecosystems; as well as corporate change management and communication strategies. For each of these, the roadmap will guide organisations to take the appropriate steps to use AI responsibly relative to their level of maturity.
Advt It also builds on well-established best-practice principles, including: fairness; human agency and oversight; privacy and security; safety and robustness; transparency; accountability; and environmental impact, GSMA said. The initiative has been driven by Axiata, Deutsche Telekom , Orange, Telefónica and Telstra, while 19 telecom carriers, including Vodafone , e&, Singtel, and Telefonica , have committed to using the roadmap as a way of tracking, maintaining and improving their responsible use of AI, the London-headquartered industry association said. GSMA, citing research from McKinsey, estimates that the overall opportunity derived from the expanded use of AI within the telecoms sector will be as high as $680 billion over the next 15-20 years.
“This roadmap will now empower more MNOs to embrace AI in the knowledge they, in line with the whole sector, are doing so responsibly and ethically,” said Mats Granryd , Director General of the GSMA. “Responsible AI is the right way to explore and unlock the many opportunities the technology presents, and the telecoms industry is proud to lead the way as the first sector to commit to this approach.” “The speed with which AI has now become a central part of tech and telecoms operations demonstrates its power and undoubted value, but also the risks we must consider as an industry and the need to include ethics at the heart of AI to prevent its uncontrolled development,” said José María Álvarez-Pallete López, GSMA Board Chair and Chairman & CEO of Telefónica, adding that it is crucial to ensure that the responsible guidelines for the use of AI are implemented now.
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