3 days Ago
Inquirer file photo MANILA, Philippines — Ayala-owned GCash is working on restoring the money they lost from e-wallets, which the company attributed to a system error. In a statement on Saturday, the company said “a few GCash users were affected due to errors in an ongoing system reconciliation process.” It did not elaborate.
READ: Pokwang laments lost money ‘stolen’ from online money app But GCash assures these incidents were “isolated” and the accounts of the affected users were safe. READ: GCash turns 20: 20 features in 20 years “We have identified and reached out to affected accounts. Wallet adjustments are ongoing,” said the e-wallet brand with 94 million users.
This was not the first time its users complained about unauthorized deductions in their balances. Last year, the e-wallet dealt with a cybersecurity incident that resulted in some users losing money—but their account balances were restored eventually. — Tyrone Jasper C.
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