Energy firm leaves van showing customer's personal details 'visible for all to see'

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A utility company has apologised after one of its vans was left parked in a busy residential area displaying people's details.

An energy company has apologised after one of its vans was left parked in a busy area showing people's details. An E.on van, parked on Blair Street in Bromley Cross, was displaying a sheet of paper on the passenger seat, which contained confidential details regarding their customers, which passers-by could see.

One resident noted that with St John the Evangelist School nearby, the route past the van was a "rat run," meaning the details could have been seen by numerous people. A Bromley Cross resident added: "A lot of people park there, whether they are going to the chippy or the nearby housing estate, so it's a bit of a rat run. "I would hate it if it were my details that were visible for all to see.



" The document as visible from the street - with details blurred for security reasons (Image: Supplied) The incident sparked concern about the nature of the details on display and about how many people may have been able to see them. Cllr Nadim Muslim, of Bromley Cross, said: "Its always concerning when you hear things like this, and it's a lesson to everyone, whether it's just your own car or whether you're a big utility company, you don’t leave sensitive documents on show where they are visible for other people, as you never know who might walk by. "I don’t want residents to feel like their personal information or safety, given that addresses are on these documents, is compromised.

" Read more: 4 easy ways to save £300 on your energy bills revealed as price cap set to rise Read more: Household energy bills £750 higher than 5 years ago, campaigners warn Read more: Adoption ‘data breaches’ revealed by Bolton Council The company has reported the incident to the Information Commissioner's Office and stressed that its staff undertake GDPR training in an effort to keep data secure. An E.ON UK spokesperson said: "We take data security extremely seriously and have investigated this matter as a priority.

"The document has now been removed, and we are in the process of contacting the small number of individuals impacted. "We apologise for any concern this may cause and are committed to preventing such incidents from happening again.".