4 days Ago By Teresa Mettela
DRIVERS have been cautioned about a data hack that could have leaked personal information. Those who frequented this specific store were urged to check sensitive information that could have been accessed due to the data breach. GettyConsumers’ personal information like driver’s license information was compromised[/caption]GettyThe data breach happened between October and December 2024[/caption]GettyHertz did not reveal how many consumers were impacted[/caption]Hertz, a popular car rental company, is reaching out to customers about a data hack from late last year.
The hack affected a “very small” pool of customers between October and December 2024, according to Hertz.Victims of the cybercrime may have had their Social Security numbers, passport information, and Medicare or Medicaid IDs compromised.The rental car company said consumer’s birthdates, credit card information, driver’s licenses, and information related to workers’ compensation claims were affected by the breach.
“Hertz takes the privacy and security of personal information seriously,” the company said in a statement. Victims of the attack were offered two years of free identity-monitoring services. Hertz did not confirm how many of its customers were impacted by the data hack.
The cybercriminals accessed the sensitive information through Hertz’s systems which is run by a software vendor called Cleo Communications. The company confirmed that this was one of “many other companies affected by this event,” according to the statement. Hertz and Cleo Communications did not immediately reply to The U.
S. Sun’s request for comment. FEE FRENZYThis comes after Hertz customers complained that the rental car company was charging them a hidden fee.
The customer claimed that the company intentionally made it hard for him to dispute the hefty charge.“Rented a car from @Hertz,” the man tweeted.“Refueled rental 5m from drop off stop.
Dropped off car full of fuel. Get told that they’d email me the receipt.”“I go and check for the receipt manually on their site.
Surprise, $118 extra charge for fuel and services,” he continued. After calling the company, he was told to dispute the charge using an online form that was faulty. The driver was able to successfully submit another form but didn’t have to option to upload images to support his claim.
He called the entire encounter a “crooked experience.”The company did reach out to him via social media: “Hello, Jon. I would be happy to look into this for you.
Can you please send me a DM with your rental information and full name so I can help out.”The customer later said Hertz worked with him to find a solution. With President Trump’s tariffs looming over the auto industry, car companies and drivers are concerned about rising prices.
Some customers have already spotted a “tariff surcharge” on their receipts across multiple industries.Hertz Full Statement on Data Breach“The Hertz Corporation, on behalf of Hertz, Dollar and Thrifty brands, is providing notice of an event involving Cleo Communications US, LLC (“Cleo”), a vendor of Hertz, that may have impacted the personalinformation of certain individuals. This notice provides details about the event, measures we have taken in response, and additional steps potentially impacted individuals can take to help protect their personal information, if they feel it is necessary to do so.
Cleo is a vendor that provides a file transfer platform used by Hertz for limited purposes. On February 10, 2025, we confirmed that Hertz data was acquired by an unauthorized third party that we understand exploited zero-day vulnerabilities within Cleo’s platform in October 2024 and December 2024. Hertz immediately began analyzing the data to determine the scope of the event and to identify individuals whose personal information may have been impacted.
We completed this data analysis on April 2, 2025, and concluded that the personal information involved in this event may include the following: name, contact information, date of birth, credit card information, driver’s license information and information related to workers’ compensation claims. A very small number of individuals may have had their Social Security or other government identification numbers, passport information, Medicare or Medicaid ID (associated with workers’compensation claims), or injury-related information associated with vehicle accident claims impacted by the event.Hertz takes the privacy and security of personal information seriously.
To that end, Hertz has confirmed that Cleo took steps to investigate the event and address the identified vulnerabilities. Hertz also reported this event to law enforcement and is in the process of reporting the event to relevant regulators. Further, out of an abundance of caution, Hertz has secured the services of Kroll to provide two years of identity monitoring or dark web monitoring services to potentially impacted individualsat no cost.
Potentially impacted residents of the United States may sign up for identity monitoring services here: http://hufcuwxgqzil.kroll.com/.
While Hertz is not aware of any misuse of personal information for fraudulent purposes in connection with the event, we encourage potentially impacted individuals, as a best practice, to remain vigilant to the possibility of fraud or errors by reviewing account statements and monitoring free credit reports for any unauthorized activity and reporting any such activity.We have also included additional resources below. We understand that there may be questions about this event that are not addressed in this notice.
For additional information, please call (866) 408-8964 Monday through Friday, from 6:00 a.m. to 8:00 p.
m. Central Time, excluding major U.S.
holidays.”Source: Hertz.
