1 week Ago By Michael Golson
A DRIVER has claimed she was told to pay a huge extra fee after her vehicle received a botched windshield repair. Taking to TikTok, creator Lauren Lu revealed the extent of the damage to her car, which was clearly unsafe to drive. On the social media platform, Lu, who uses the handle @lo210 , said the body shop told her the windshield was completely normal after it was repaired - but that they needed an extra $400 to $500 to fix a pretty glaring mistake.
In the video, which gained over 1 million views, she shows the top of the windshield, which shockingly separates from the car when her windshield wipers are on. Audio in the short video then relays: “How the hell is this normal?” Naturally, commenters below the video were in agreement with Lu. Read more Motors News One person wrote: “Is it even glued?!” to which Lu responded: “It used to be.
” Another noticed that the molding that should be underneath the glass was missing, showing that the shop clearly missed a vital detail to the repair. “As someone who worked at a glass shop that is in fact not normal,” they added. According to experts at Glass Doctor: “The windshield is more than a window, it’s an integral part of the structure of your car and the safety systems that protect you and your passengers.
” Most read in Motors The site added: “Most windshields are held in place and sealed with the combination of a gasket and liquid sealant. “A frontal impact collision is an incredibly dangerous accident. “Broken bones, head and neck trauma, brain and spinal cord injuries, and even death can result from these collisions depending on the severity of the crash.
“In these emergencies, your windshield protects you in several ways. “Almost 50% of your vehicle’s front cabin is supported by your windshield. “After a head-on collision, it is necessary to keep the car’s frontal foundation intact.
“If you have a weak windshield, this lessens the support and could lead to total destruction of the front of your vehicle.” It also says that the windshield is there to help defend passengers, as “passenger ejection is also frequent with severe frontal impact” and that “an unstable windshield absorbs much less of the contact” from a head-on collision “and may cause serious damage.” This comes as a car expert has urged drivers to get any repair works done now - before prices rise by 25%.
Read More on The US Sun A mechanic based has advised motorists not to wait until prices start to rise to get their car fixed, after President Donald Trump put a hefty tariff on automobiles and their parts. Parts that are imported from Canada and Mexico will increase in cost. Motorautocar and the AARP have east-to-follow tips to avoid being scammed by a repair shop.
Motorautocar suggests asking to see parts that have been replaced or to see old fluids after they were swapped. If the shop says that's impossible or refuses, it could be a sign it wasn't done. Ask for a walkaround of the repairs that were done.
Most mechanics are happy to show you what was done in the shop. While being walked around, look for evidence of repairs like the area being cleaned off, shiny new parts, tool marks on the bolts, tools being out or nearby, etc. Before taking your car in, look at other customer reviews on Google, Yelp, or Facebook.
Many customers only review a company if they have negative reviews, so keep an eye out. For costly repairs, consider getting multiple opinions. If two to three shops suggest identical repairs, it's likely to be true.
Test a new shop with minor issues you're aware of to see if they add anything to the repair bill. If applicable, bring someone to the shop who knows about cars to have them double-check or read a repair bill. Get everything on paper.
Not only is it important for your repair records, but it can help protect you if legal measures are necessary. Source: Motorautocar , AARP.
