2 days Ago By Michael Golson
A DRIVER who bought a brand new GMC Sierra only for it to immediately breakdown was sent an infuriating message from his salesperson. Alex Jokic took to Tik T ok to vent his frustrations after claiming the vehicle encountered some serious issues with only around 100 miles on the clock. In a video that gained over 2.
5million views, Jokic, who goes by @adjokic on the social media site, explains how he tried to return the car to a dealership. In his first video, Jokic shows viewers his “brand new 2025 GMC Sierra” which has just “100 miles” but clearly has a message in yellow text appearing on the dash display. Jokic then walks outside of the vehicle and shows the truck’s headlights flashing and its engine seemingly struggling to turn over.
In another video, Jokic explained that he texted the salesman who sold him the car, telling him he no longer wished to own it due to its faults. Read more on Motors However, the sales rep recommended getting the truck towed “to [the] closest GM dealership”, adding that they “may even be able to fix it.” The salesperson added: “The truck is already titled, and your license plate is registered to it.
” Naturally, Jokic maintained that he didn’t want a car that already has problems after just 100 miles, and that he intends on bringing the car back - something that the dealership said he can't do. According to the salesperson, his only option was to open a case with GM - even claiming there might not be a serious issue with the car. Most read in Motors “It could be as simple as a disconnected cord.
The truck is already registered to you,” he said. “So you wouldn’t be able to exchange it. Your only option is to open a case with GMC for them to buy it back.
” The worker also said he believed it was a “simple service fix” and told Jokic that the mechanic needed to run a diagnostic test to assess the car’s problem. Jokic, clearly annoyed, simply told viewers: “I mean..
.this is messed up.” Commenters under the video weighed in on the car’s issue; one user stated, “That isn’t a simple issue of a disconnected cord.
” Another added: “From a former salesman for FCA, to lemon law , you must let them attempt to repair it. “It must be three attempts for the SAME PROBLEM, not three separate problems. If they can’t fix it, you can use the lemon law.
” A third claimed they knew what might be the problem with the Sierra: “It’s most likely bent push rods. “They have had a defect with them since 2020. Do not pick it up until it’s perfect.
Keep track of the days and check your state lemon laws.” Each law has different parameters on what defines a lemon, but generally, a car is lemon when it's in the shop for longer than it's on the road. Progressive Auto Insurance describes a lemon as a car with "a significant defect or malfunction that makes it unsafe to drive," though exact parameters vary by state.
All 50 states have lemon laws covering new vehicles, but only seven have lemon laws to protect used car buyers. Federally, however, consumers are protected under U.S.
Code Chapter 50 covering consumer product warranties. In layman's terms, the law dictates that consumers be compensated by the manufacturer when "multiple attempts to repair a vehicle under warranty fail." What to do if you think you bought a lemon: Research your state's lemon laws and their exact parameters.
Contact the dealership, especially if it's still under factory warranty. If the dealership refuses to repair the issue, contact the Automotive Consumer Action Program or the National Automobile Dealers Association. Send a certified letter to the manufacturer with an explanation of the issue, with documentation and proof that you've contacted a dealership.
Depending on the outcome, you can report the dealership to the DMV for selling a car that needs immediate repairs. Consider small claims court. Consult an attorney specializing in lemon law through the National Association of Consumer Advocates .
Source: Progressive Auto Insurance.
