I WOULD like to express my appreciation for the government’s recent decision to mandate that airlines fully refund passengers for flights delayed by five hours or more. This is a significant step in ensuring accountability and integrity in the airline industry. However, I am concerned that the Transport Minister has not adequately addressed the plight of passengers with connecting flights.
On Aug 18, I experienced a three-hour delay on flight MH711 to Jakarta, which caused me to miss my connecting flight to Palangkaraya, Central Kalimantan..
Politics
Connecting flights deserve protection too
From MUTHUKRISHNAN MURUGIAH of Seremban. Read full story