1 week Ago By Bryan Rilloraza
The is urging everyone to report online scams and cybercrimes to the Inter-Agency Response Center (IARC) hotline 1326, instead of venting on social media. The appeal comes after a surge in complaints about unauthorized fund transfers from GCash over the weekend. “We encourage the public to please report to CICC if they were affected by the recent e-wallet losses.
We may be able to assist them if they call 1326 so they can be assisted in the investigation instead of posting their losses on social media,” said Ramos. “Your social media platforms will not in anyway assist you nor resolve your losses in your e-wallets.” GCash, on the other hand, released a statement Saturday, reassuring customers that their accounts are secure.
“A few GCash users were affected due to errors in an ongoing system reconciliation process. This incident was isolated to a few users, and we assure our customers that their accounts are safe,” it said. The CICC is working closely with GCash to investigate the matter.
They are also collaborating with the National Telecommunication Commission to provide assistance to affected individuals. As of 8 p.m.
on November 9th, the majority of victims who reported unauthorized fund transfers had their money returned. The IARC hotline 1326 is available 24/7 from Mondays to Sundays including holidays, to receive reports of cybercrimes..
