Cable and broadband giant Charter Communications has shrunk its losses of pay TV customers as it reported its first-quarter results Friday. The company, led by president and CEO Chris Winfrey, shed 167,000 residential video customers during the latest quarter, which compared to a year-earlier decline of 392,000 subscribers. In all, the cable giant shed 181,000 total video customers in the first quarter, compared to a decline of 405,000 customers in the first quarter of 2024.
Charter had 12.7 million pay TV subscribers at the end of March 31, 2025, which follows the company introducing new pricing and packaging for its video services in Sept. 2024.
The cable giant also introduced its Xumo streaming platform joint venture involving Comcast to stem the loss of video customers amid continuing cable cord-cutting in the U.S. market.
First-quarter overall revenue at Charter came to $13.73 billion, edging up from a year-earlier $13.67 billion.
Net income attributable to Charter shareholders rose 10 percent to $1.21 billion, compared to $1.1 billion in the first quarter of 2024.
Overall, Charter had 29.1 million residential customers taking its Internet, mobile phone, video and other products at the end of the first quarter, down 2.1 percent from a year-earlier 29.
7 million overall subscribers. The company lost 60,000 residential and small business internet customers during the first quarter, including disconnects due to the Los Angeles wildfires . That marked an improvement from a 72,000 customers decline during the year-earlier period.
As Charter and other cable giants lean into mobile services, the company added 495,000 residential mobile lines, up from signing up 473,000 customers in the same period of last year.
Business
Charter Loses 181,000 Pay TV Subscribers in First Quarter

The cable giant shed less video customers than last year as overall revenue edge up slightly to $13.67 billion.