
1 April 2025 Rsearch from Datapac has found that five-years on from the first Covid-19 lockdown, the shift to remote working hs led to organisations investing in more robust, permanent technologies to support hybrid work long-term. The survey fo 200 IT decision-makers conducted by Censuswide revealed that 96% of organisations are were operating hybrid working models. Five years on from the initial shift, organisations continue to face significant challenges, with work-life balance (39%), training and development (36%), cyber security (34%), and communication and collaboration (31%) identified as key ongoing issues.
A majority (89%) of respondents said they invested in software-as-a-service (SaaS) communication and collaboration tools in response to the pandemic. However, this trend has endured, as 57% of businesses increased investment in these tools since the pandemic where 31% maintained their investment levels. The survey also emphasises the importance of having the right digital tools and technologies in place to ensure success in the modern workplace.
Some 46% of IT decision-makers rated their IT infrastructure’s ability to support hybrid work as only ‘somewhat’ or ‘not too’ capable. Kevin Hall, Senior Systems Engineer, Datapac, said: “Five years on from Ireland’s widespread move to remote working, our research shows that many organisations are still facing substantial challenges in fully embedding hybrid working into their long-term strategies. Initially, organisations rapidly invested in digital tools like Microsoft 365 to maintain operations – but now is a critical time to reassess these investments to ensure they deliver lasting value.
“Organisations must evaluate if their current technology genuinely supports their goals, particularly when issues around work-life balance and cyber security remain widespread. Rather than simply renewing licenses, businesses need to ensure they’re fully leveraging existing investments for maximum efficiency, security, and employee satisfaction. Given how crucial technology now is in the post-pandemic era, partnering with the right IT provider, who can optimise these investments strategically, is essential to remain competitive.
” TechCentral Reporters Read More: COVID-19 Datapac remote working.