4 days Ago
Copy link Copied Copy link Copied Subscribe to gift this article Gift 5 articles to anyone you choose each month when you subscribe. Already a subscriber? Login As pressure mounts on organisations to improve productivity and scale their operations, businesses across Australia and New Zealand are turning to a new generation of artificial intelligence (AI) technology to lighten the load. Autonomous AI agents - systems that can reason, respond, and act independently - are being rapidly deployed to manage routine tasks, support stretched teams, and improve customer experiences in real time.
It’s expected agentic AI will help businesses tackle some of the top challenges they’re facing, iStock “Outdated AI solutions like chatbots and copilots struggle to provide accurate, trusted responses to complex requests, and cannot take action on their own,” says Frank Fillmann, EVP and general manager, Salesforce ANZ. “For the first time in history, we’ve introduced technology that has agency - that can anticipate business needs and take action.” It’s a dynamic that has put AI adoption firmly on the leadership agenda.
A recent Salesforce-commissioned YouGov survey of more than 480 C-suite executives across Australia and New Zealand found AI had become one of their top three business priorities. It’s expected the technology will help businesses tackle some of the top challenges they’re facing. Sponsored by Salesforce This content has been funded by an advertiser and written by the Nine commercial editorial team.
Copy link Copied Copy link Copied Subscribe to gift this article Gift 5 articles to anyone you choose each month when you subscribe. Already a subscriber? Login Introducing your Newsfeed Follow the topics, people and companies that matter to you. Latest In Technology Fetching latest articles Most Viewed In Technology The Australian Financial Review Magazine BOSS Financial Review Life & Leisure Rich List.
