Business Excellence: Terra Nova Medical Clinics leading the way as Mid-Size Business of the Year

The Richmond Chamber of Commerce gave out its annual Business Excellence Awards on Nov. 21.

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Recognized as the 2024 Mid-Size Business of the Year, Terra Nova Medical Clinics stands out for its thoughtful approach to business operations and employee well-being. Led by the award-winning Dr. Julie Wilson and established in 2015, Terra Nova Medical Centre has grown from humble beginnings into a thriving health-care network, now serving over 50,000 residents across six clinics with three more set to open by 2025.

What sets Terra Nova apart is its commitment to employee growth, offering clear career development pathways. Terra Nova's recruitment success, even amid a provider shortage, stems from its employee-centred approach, fostering genuine relationships and meaningful engagement. Its team-based care model emphasizes collaboration between physicians, nurse practitioners and administrative staff, ensuring high-quality, patient-focused service.



They are also deeply rooted in community engagement, responding actively to patient feedback and connecting with health-care professionals via social media. Terra Nova's commitment to excellence is reflected in its generous benefits, including maternity leave and paid wellness days, and its dedication to securing grants for continued staff education. The clinic has been recognized for excellence with multiple awards in 2023-2024, including Great Place to Work (2024), and continues to set a high standard in the industry.

Dr. Wilson successfully demonstrates that a business can be successful and profitable even if its business model prioritizes the well-being of its employees. With a strong foundation in integrity, leadership, passion and excellence, Terra Nova continues to lead in health-care innovation and business success.

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