Budget airliners penalized €179m in Spain over passenger rights violations

ALBAWABA - Five low-cost airlines; Ryanair, EasyJet, Vueling, Norwegian Air, and Volotea, have been fined a total of €179 million ($187 million) by Spain's Ministry of Consumer Affairs for actions considered to be “abusive” to customers, according to AFP...

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Subscribe Search Search Sort by Relevance Title Date Subscribe ALBAWABA - Five low-cost airlines; Ryanair, EasyJet, Vueling, Norwegian Air, and Volotea, have been fined a total of €179 million ($187 million) by Spain's Ministry of Consumer Affairs for actions considered to be “abusive” to customers, according to AFP. Also Read Boeing to issue layoff notices to 17,000 workers due to struggles The penalties target a number of practices that have been widely condemned as being unfair, such as charging passengers for carry-on bags, charging excessive fees to print boarding passes at airport terminals, and charging travelers to reserve adjacent seats for dependent individuals or children. Based on the profits made from these methods, the penalties were determined, with Ryanair being hit with the highest penalty of €107.

8 million, followed by Vueling (€39.3 million), EasyJet (€29.1 million), Norwegian (€1.



6 million), and Volotea (€1.2 million). Five low-cost carriers have been fined by Spain for a total amount of €179mn for abusive practices, those include charging additional fees for cabin baggage and seat reservations/preferences.

Spain’s consumer ministry made the announcement of the measures taken on Friday, those...

pic.twitter.com/UyLevTcRUt — FL360aero (@fl360aero) November 22, 2024 In addition, the Ministry faulted airlines for not allowing cash payments at airports and for not providing enough information on prices, which made it more difficult for customers to evaluate different alternatives.

While explicitly forbidding the continuance of such conduct, the Ministry stressed that the penalties were intended to be reasonable and serve as a deterrence against such violations in the future. Pablo Bustinduy, the minister of consumer affairs, defended the ruling, as reported by CiberCuba, saying that no company is above the law and that safeguarding customers is a top concern. Javier Gándara, the president of the Airlines Association (ALA), stated that the airlines will appeal the sanctions and seek preventive measures, underlining that the sanctions are harmful to the Spanish aviation and tourism sectors.

We condemn the @MSocialGob 's decision to override Euro law, fine #airlines EUR 179M & eliminate cabin 🛄 fees for passengers ✈️ in Spain. The measure undermines choice & freedom of pricing, defended by @EUCourtPress . Read more 👉 https://t.

co/wedXwLqUPY pic.twitter.com/NiGTaGZkgz — IATA (@IATA) November 22, 2024 A passionate about the Gaming Industry with a career of over 5 years in the field, I write about current trends and news in the Game Development business and how it impact the industry and players.

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