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A motoring expert has urged all drivers to learn exactly what to do if they are involved in an accident in order to prevent the risk of having their insurance claim rejected. Whilst most drivers like to think that they will never have a collision with another road user , the risk is always there each time they get behind the wheel. Greg Wilson, CEO of the car insurance price comparison service Quotezone , suggested that one thing drivers must remember to do is take clear photos of any damage caused in the incident.
He advised: "Taking clear photos is often overlooked after an accident but it’s a major factor for insurers when they assess damage and liability. "After an accident when emotions run high, recalling details can be difficult so the more visual evidence you provide, the easier the claims process is likely to be." Whilst motorists are likely to have plenty of things on their mind in the minutes following a crash, it is important that they take photos of any damage as soon as possible.
This can help to prove to an insurance company who was liable for the accident and help to easily record small yet crucial details that can easily be forgotten after the event. Drivers who did not take any photos of the aftermath of an accident run the risk of their car insurance company not believing their explanation and therefore not paying out for any repair bills. Greg also suggested that drivers get the necessary information from the other road users involved in the incident, which they will need to give to their insurer as soon as possible.
He added: "In addition to having clear photos from the scene, it’s also important to gather contact information from any witnesses and any other party involved in the accident, keeping hold of all relevant records and notifying your insurer promptly. "Being well prepared with all available evidence will help make it much more likely that the claim will be settled quickly and that you have the best case possible." When collecting information from others after a crash, it is important that drivers stay as calm as possible.
Whilst emotions may be running high, being friendly can help motorists feel more obliged to share details. It is important that drivers exchange their name, address, vehicle information, and insurance details, including whether the person behind the wheel at the time is the policyholder. Drivers should also remember to inform the police about the accident within 24 hours of it taking place if another road user involves does not share information, with those who fail to do so liable of a fine.
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