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Global Capability Centers (GCCs), once seen as mere back-office support for large corporations, have evolved into significant players in India's tech industry. Indian GCCs have showcased India's tech talent pool to global companies, leading to increased job opportunities. As per the latest Nasscom-Zinnov India GCC landscape report, the number of GCCs set up in India has increased to 1,700 in FY24 , generating $64.
6 billion in export revenue and employing over 1.9 million people. Sangeeta Gupta, senior VP and chief strategy officer at Nasscom , had told ET that the country's talent pool is the key driver of GCC growth.
"GCCs are increasingly important to their parent enterprises, focusing on moving up the value chain, creating opportunities for future leadership, and enhancing their overall impact," she said. Attracting talent ET reported on November 15 that GCCs of foreign companies are expanding their base in India by tapping talent at India’s IT services companies . Data reveals that such hirings have increased 10 percentage points in two years.
The new headcount hired from IT services by the GCCs stood at 35-41% in the fiscal year ending March 2024 (FY24) as compared with 24-30% in FY22, data sourced from mass recruitment firm Teamlease shows. In FY23, the number stood at 30-35%. Not just IT firms, GCCs are doubling down on campus hiring plans for the Class of 2025 across engineering institutes, business schools and general degree colleges, to build a talent pipeline for the future.
“GCCs plan to hire 50% more freshers compared to last year. They are extending up to 30% higher salary offers than homegrown IT services firms,” said Monica Jamwal, managing director, talent solutions at workforce management platform Talent500, part of ANSR that helps MNCs set up GCCs in India. Office Productivity Mastering Google Sheets: Unleash the Power of Excel and Advance Analysis By - Metla Sudha Sekhar, IT Specialist and Developer View Program Office Productivity Microsoft Word Mastery: From Beginner to Expert By - CA Raj K Agrawal, Chartered Accountant View Program Finance A2Z Of Finance: Finance Beginner Course By - elearnmarkets, Financial Education by StockEdge View Program Finance A2Z Of Money By - elearnmarkets, Financial Education by StockEdge View Program Web Development C++ Fundamentals for Absolute Beginners By - Metla Sudha Sekhar, IT Specialist and Developer View Program Office Productivity Excel Essentials to Expert: Your Complete Guide View Program Artificial Intelligence(AI) AI-Powered Python Mastery with Tabnine: Boost Your Coding Skills By - Metla Sudha Sekhar, IT Specialist and Developer View Program Astrology Vastu Shastra Course By - Sachenkumar Rai, Vastu Shashtri View Program Strategy Succession Planning Masterclass By - Nigel Penny, Global Strategy Advisor: NSP Strategy Facilitation Ltd.
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Beyond metros The Economic Survey and Infosys ESG reports highlighted a trend that tech firms and GCCs of multinationals have also expanded their operations beyond metros , looking for talent in the tier-II and tier-III cities, after people relocated back home after Covid-19. Over 220 GCC units are housed in such emerging locations in the country with Ahmedabad, Kochi, Thiruvananthapuram, and Coimbatore building critical mass..
