An Evri driver defecated outside my house, can I get them to clean it up?

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I've been trying to log a complaint with Evri, but there's no way of doing this without a reference number, which I don't have because it's not my parcel. - www.thisismoney.co.uk

One of my neighbours ordered something that was delivered by Evri. Once the delivery was done, the driver went to his car, took some toilet paper, then went under the outside stairs and defecated. All I want from Evri and the driver is for the mess to disappear from under the stairs.

It stinks, it's a health hazard and there's no communal cleaning service that could sort it. Do you think you can help me with this? A.I, via email Harvey Dorset, of This is Money, replies: This certainly isn't an email I receive every day, and I dare say it's not one you expected to send either.



You even sent me a video of the delivery driver in the act, captured on your doorbell camera, which we have published here. Parcel couriers have become ubiquitous as more and more of us make use of online deliveries instead of heading out to the local high street. Of.

.. Harvey Dorset.