2 weeks Ago
FASSCO, a trusted leader in healthcare hospitality, proudly marks 10 years of delivering exceptional services across the UAE. Over the past decade, FASSCO has become the preferred partner for managing food and nutrition services within healthcare facilities under the prestigious M42 network, including the renowned Cleveland Clinic Abu Dhabi (CCAD). With a commitment to enhancing patient and staff well-being, FASSCO serves over one million meals annually, reflecting its dedication to high-quality care and service.
M42, a tech-driven global healthcare leader and one of the largest providers in the region, continues to collaborate with FASSCO in shaping the future of healthcare hospitality. Mario Ojeda, vice-president of facilities management at M42, said: “M42 is committed to delivering world-class care and services to our patients, and our partnership with FASSCO enables us to provide our patients with nutritious meals that aid their road to recovery. Nutrition is fundamental to the healing process, and we are proud to have FASSCO as our trusted partner in this mission.
” FASSCO specialises in providing customised, condition-based diets, elevating patient experiences with a commitment to patient safety. This includes the implementation of the globally recognised International Dysphagia Diet Standardization Initiative (IDDSI) framework, advanced technology solutions, and premium retail offerings. Our excellence in healthcare hospitality has been recognised by prominent institutions including the Dubai Health Authority, Kings College Hospital London, Yas Clinic, M42, and Solutions+.
P4ATH — Patients, People, Process, and Performance at the heart of everything we do FASSCO is committed to localisation of talent and has built tech enabled competency development platform to train, certify and deploy high performing workforce on the front lines, enabling them to form genuine, fair relationships and provide exceptional care. As part of its commitment to delivering first-class performance, FASSCO has made significant investments in building advanced, tech-driven operating platforms. Among these platforms is PulseXPro, a sophisticated operational system designed to manage daily activities with precision.
PulseFood, FASSCO’s in-house food delivery app, ensures seamless meal delivery services. Additionally, PulseRe oversees the entire lifecycle of caregivers, from recruitment to retirement. This platform meticulously tracks essential details such as training completion, competency certifications, medical records, and all other vital documentation.
This comprehensive system benefits clients, caregivers, and FASSCO by ensuring quality, compliance, and care. Through these innovations, FASSCO consistently enhances service delivery and promotes well-being for all stakeholders involved. As a Prime Vendor, FASSCO also provides strategic consulting on the development and operation of healthcare facilities.
This guidance aims to drive efficiency, reduce costs, and enhance patient outcomes, demonstrating FASSCO’s commitment to elevating the standards of healthcare hospitality..
