Expedia UK: A Brief History and Mission
Expedia is a well-known travel company that operates globally and is committed to providing customers with an easy and accessible way to plan and book travel. The company was founded in the United States in 1996, and since then has expanded its operations to various regions, including the United Kingdom. In this article, we will explore the history and mission of Expedia UK and how the company has become a leading player in the travel industry.
History
Expedia UK was launched in 1998 and quickly became one of the most popular online travel agencies in the region. The company's success can be attributed to its innovative technology and commitment to providing customers with a seamless booking experience. With Expedia's user-friendly interface and comprehensive range of travel options, customers can quickly search for and book flights, hotels, car rentals, and more.
In 2011, Expedia UK acquired travel search engine Trivago, which allowed the company to expand its presence in the European market. Expedia UK also acquired the UK-based travel website Travelocity in 2015, which helped to further expand the company's reach in the region.
Mission
Expedia UK's mission is to make travel more accessible, affordable, and enjoyable for everyone. The company strives to offer its customers the best possible travel experience, from planning and booking to the actual trip itself. Expedia UK's website is designed to be user-friendly, making it easy for customers to find the travel options that best suit their needs.
One of the core values of Expedia UK is to provide customers with transparency and choice. The company believes that customers should have access to all the information they need to make informed decisions about their travel plans. Expedia UK's website displays all the relevant details about flights, hotels, and car rentals, including pricing, availability, and customer reviews. This information helps customers to compare different options and choose the one that is right for them.
Expedia UK also believes in providing its customers with excellent customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any questions or issues they may have. Expedia UK's customer service team is trained to provide expert advice and guidance to help customers make the most of their travel experience.
Expedia UK also recognizes the importance of sustainability in the travel industry. The company is committed to reducing its environmental impact and promoting sustainable tourism practices. Expedia UK works with partners and suppliers who share this commitment to sustainability, and the company encourages its customers to travel responsibly and respect the local environment and culture.
Conclusion
Expedia UK has come a long way since its launch in 1998. The company's commitment to innovation, transparency, and customer service has helped it become one of the leading online travel agencies in the region. Expedia UK's mission is to make travel accessible and enjoyable for everyone, and the company strives to achieve this by offering a user-friendly website, a wide range of travel options, and excellent customer service. Expedia UK's dedication to sustainability also sets it apart from other travel companies, as the company recognizes the importance of responsible tourism practices. Overall, Expedia UK is an excellent choice for anyone looking to plan and book their next travel adventure.